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Third Party Services

We believe that anyone should be able to go to one location and have easy access to the care that they need. Every patient should be able to get clear instructions and a plan that will make them feel confident to do their daily activities and feel healthy again.


Altum Health has been the industry leader in delivering high quality evidence based care to workers across Ontario for well over 20 years.  Our unrelenting pursuit to deliver The Right Care Always has led us to innovate and provide unique programs and services that provide workers with answers they need, care they require, and enables workers to return to work and life.


Our individualized approach to assessment, access to a team of interdisciplinary health care professionals, and provision of evidenced based care including educating on conditions and how to best re-engage in life activities and work, can enable claimants even after a long absence from work due to a mental health or musculoskeletal condition or persistent concussion symptoms to return to meaningful activities and work.


Altum Health brings simple to complex treatment plans into reality.  Our highly trained customer services representatives with liaise with yourself, the insurer and your medical team on your behalf.  Our clinical teams will guide you through evidence based treatment plans designed to get you back to work, play and life.  The robust interdisciplinary clinical offering available will envelop you with the right care and the right time.   From basic whiplash injuries to complex multidimensional care needs.  We have it all and with 12 locations throughout Ontario we can provide the services you need close to home.


Altum Health is recognized as the industry leader in delivering high quality evidence based Assessments, Customized Evaluations and Unique Care Plans to employers and workers across Ontario for well over 20 years.  Our unrelenting pursuit to deliver The Right Care Always has led us to innovate and provide unique programs and services that provide Employers with the answers they need, navigation options and unbiased opinions from Ontario’s finest and most respected clinical experts.  We leverage our network of 12 clinics, advanced video/telemedicine technology and leverage the vast resources available to us across the University Health Network to provide you with the solutions you need.

Common Questions

Coverage options

Altum Health services are covered by most extended health insurance companies and in some cases Veterans Affairs and Medicare – such as OHIP (Ontario), Alberta Health Care and Medical Service Plan MSP (British Columbia). Not sure if you’re covered? No problem. We can help you find out (and usually within the hour). Just call us toll free at 1-800-400-7049.

At Altum Health we believe your health should come first. We take care of the paperwork so you can focus on getting better, plus we offer direct insurance billing, saving you time and up front costs.

Do we need a doctor’s referral to seek physiotherapy services?

You do not need a doctor’s referral for physiotherapy. However, if you are going to use your health insurance to cover the cost of therapy, the insurance provider may ask you for a doctor’s referral.

How can I be sure that physiotherapy is right for my health problem?

Physiotherapy focuses on removing the cause of the problem as opposed to superficially treating the symptoms. This process may take some time, but the results are often more permanent with less chance of the disorder returning.

What can I expect on my first appointment with a physiotherapist?

Although each clinic’s approach to intake, assessment and therapy do vary, generally speaking your physiotherapist will ask a series of questions that will help better describe all of your symptoms in detail. Your physiotherapist can then carry out your assessment. The physiotherapist will examine you physically and discuss the findings, the cause of the problem, and suggest a solution that can effectively treat your health problem

How long does each physiotherapy session last?

Appointment usually takes about an hour for a full assessment. Subsequent treatments can be shorter or longer depending upon the condition and the treatment required. Subsequent physiotherapy treatments can be twenty to thirty minutes in length.

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