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Do you have a question, suggestion, or comment? At Altum Health, we believe in keeping the communication lines open at all times. Select one of the options below so we can get started.

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Treatment Inquiries: 416-603-5800 ext 5985
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Treatment Inquiries: 416-427-9408

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Common Questions

Do we need a doctor's referral to seek physiotherapy services?

You do not need a doctor’s referral for physiotherapy. However, if you are going to use your health insurance to cover the cost of therapy, the insurance provider may ask you for a doctor’s referral.

How can I be sure that physiotherapy is right or my health problem?

Physiotherapy focuses on removing the cause of the problem as opposed to superficially treating the symptoms. This process may take some time, but the results are often more permanent with less chance of the disorder returning.

What can I expect on my first appointment with a physiotherapist?

Although each clinic’s approach to intake, assessment and therapy do vary, generally speaking your physiotherapist will ask a series of questions that will help better describe all of your symptoms in detail. Your physiotherapist can then carry out your assessment. The physiotherapist will examine you physically and discuss the findings, the cause of the problem, and suggest a solution that can effectively treat your health problem.

How long does each physiotherapy session last?

Appointment usually takes about an hour for a full assessment. Subsequent treatments can be shorter or longer depending upon the condition and the treatment required. Subsequent physiotherapy treatments can be twenty to thirty minutes in length.