910 Queenston Road, Unit 11A, Stoney Creek, L8G 1B5
Parking details: Our clinic is located on the south side of Queenston Road near Lake Avenue Drive. Entrance to our parking lot is accessible from either direction on Queenston Road between Lake Avenue Drive and Riverdale Drive.
Amenities: Free parking, close to public transit, wheelchair accesible, evening hours
Hours of Operation
Monday: 8:00AM – 6:00PM
Tuesday: 8:00AM – 6:00PM
Wednesday: 8:00AM – 6:00PM
Thursday: 8:00AM – 6:00PM
Friday: 8:00AM – 4:00PM
Site Manager: Kristina Smart
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Everyone is Welcome at Our Hamilton Clinic
Too many Canadians feel like they are just another file in a broken health care system. As a part of the Altum Health team, we believe that every Canadian deserves to have access to the right care, right when they need it.
With a satisfaction rate of 97%, our patients feel confident that an industry-leading specialist is giving them the best treatment, basing it on the best research available. Our staff works together to give you the best care. In Hamilton, you can expect:
The Highest Outcomes
From our administrators to our doctors and specialists, we are all committed to helping you get better.
A Personalized Plan
Every patient is unique. We take the time to make sure you do not feel like just another number. You will get a personalized plan that will lead you through to recovery.
We know that you are busy with work, family, and the rest of life’s commitments. We do our best to keep our scheduling flexible with booking options that work for you.
Someone Who Will Listen to You
You deserve to be listened to and have your medical concerns heard.
Partners In Health
Every patient should feel equipped and empowered to take responsibility for their own health.
Excellent and Friendly Staff
Our clinicians are leaders in healthcare but are also provide a great experience for our patients.
Low Wait Times
We know the frustration that comes from having to wait to get an appointment. We do everything we can to get you in right away.
At Altum Health, our team of specialists provide personal care for every patient so that they can get back to feeling great about life again.
Our clinic offers a range of services (see Service tab). As a team, we are always communicating, working together as a team to help our patient’s achieve their goals.
Here are the Steps to Get You There
1. Book an Appointment. We will do an assessment of your health and what is bothering you.
2. Create a Plan. We will create a personalized care plan just for you.
3. Get Back to Feeling Healthy Again. We will work hard to help you achieve the best possible outcome.
You’re In Good Hands At Our Hamilton Centennial Clinic
Healthcare Solutions To Get Well And Stay Well
Our Hamilton Centennial clinic uses many therapy options to ensure an optimal approach to your care. You will experience a variety of gentle therapy solutions that can help reduce pain, strengthen, add flexibility, improve joint range, and more. Some of our services include:
- Bracing & Splinting
- Cognitive Rehabilitation
- Concussion Therapy
- Custom Orthotics
- Headaches & Migraines
- Neck & Back Pain
- Pain Management
- Pre/Post Surgical Rehabilitation
Your Healthcare Comes First – Not Paperwork
At Altum Health we believe your health should come first. We take care of the paperwork so you can focus on what really matters. At our Hamilton Centennial location we accept a wide variety of insurance plans and payment options to make it convenient for you. At our clinic we currently accept:
- WSIB (Workplace Safety & Insurance Board) Insurance
- Motor Vehicle Accident Insurance
- Company Health Benefit Plans with Direct Billing Options
- Self-Pay (Cash/Credit/Debit
Workplace Safety & Insurance Board
Did you know, if you are injured at work you are entitled to seek care from a healthcare provider. If you were injured at work you must contact your health and safety representative immediately to ensure all documents and forms have been completed and are submitted correctly to WSIB.
Altum Health has been providing healthcare services to injured workers in Ontario for over 25 years, and as of recent been awarded a renewal on 5 different contracts with WSIB. As mentioned before, we take care of all the paperwork so you can focus on your health. Currently, we are direct billing treatments, submitting updated progress reports and communicating with WSIB case managers on a daily basis to make sure you are receiving “The Right Care. Always.”
If you have any questions about your rights as an injured worker, visit the Workplace Safety and Insurance Act here.
Motor Vehicle Accident Insurance
If you have been injured in a car accident and do not have health benefits through your workplace you are entitled to an assessment and treatment appointments through the auto insurance company. Altum Health, has worked with many auto insurance companies and have created professional relationships to eliminate the headache of client paperwork. As mentioned before, we take care of the paperwork and direct billing so you can focus on what really matters… your health. If you have extended healthcare benefits that cover physical therapy, the auto insurance industry requires that you submit all physical therapy claims through your health benefits first.
Unsure on what your auto insurance benefits are? Give us a call and we can help you find out what your coverage allows.
Company Health Benefit Plans
Multiple health benefits plans, whether extended health benefits or benefits provided through your workplace include physical therapy coverage, including but not limited to physiotherapy, occupational therapy, kinesiology, and chiropractic.
As mentioned before, we take care of all necessary billing and paperwork so you can focus on what really matters… your health.
Unsure on what your coverage is? Give us a call and we can help you find out what your coverage allows.
- Credit (VISA, MasterCard, AMEX)
“The team at the Hamilton clinic is an incredibly skilled and knowledgeable group that works closely with the patient to make sure that their treatment is geared towards meeting their rehabilitation and recovery goals. It’s the right treatment, every time.”
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Do we need a doctor’s referral to seek physiotherapy services?
You do not need a doctor’s referral for physiotherapy. However, if you are going to use your health insurance to cover the cost of therapy, the insurance provider may ask you for a doctor’s referral.
How can I be sure that physiotherapy is right or my health problem?
Physiotherapy focuses on removing the cause of the problem as opposed to superficially treating the symptoms. This process may take some time, but the results are often more permanent with less chance of the disorder returning.
What can I expect on my first appointment with a physiotherapist?
Although each clinic’s approach to intake, assessment and therapy do vary, generally speaking your physiotherapist will ask a series of questions that will help better describe all of your symptoms in detail. Your physiotherapist can then carry out your assessment. The physiotherapist will examine you physically and discuss the findings, the cause of the problem, and suggest a solution that can effectively treat your health problem.
How long does each physiotherapy session last?
Appointment usually takes about an hour for a full assessment. Subsequent treatments can be shorter or longer depending upon the condition and the treatment required. Subsequent physiotherapy treatments can be twenty to thirty minutes in length.